Monday to Friday 8:00 am – 4:00 pm

About Our Office

How We Can Help

Welcome to Student Advocacy Support at BCIT! This is your direct line to personalized guidance and support for navigating challenges and understanding your rights as a student. 

Our mandate is to help you understand your rights and responsibilities, while providing you with unbiased support and conflict resolution guidance in a confidential and supportive environment.  

Our primary service is one-on-one appointments where you can connect with an advocate to discuss your specific situation so that you can get personalized support and answers to your questions about BCIT policies and procedures. Whether you have questions about academic regulations, need assistance with a grade or program concern, or simply want someone to help you understand your options in a conflict situation with a peer or instructor, we’re here to listen and empower you to find effective solutions.

We work closely with students like you, as well as faculty and administration, to address your concerns and create positive change where possible. Explore below to learn more about how our individual support can help you during challenging times during your studies at BCIT.

Confidentiality is important: Advocacy is committed to providing confidential services, and all information shared with the Advocacy team is used in conformity with BCITSA and BCIT policies and procedures. While personal information will not be shared outside the Advocacy Office without express consent, there may be times when information is shared with the Advocacy Manager for the purposes of guidance or consultation.

In situations where Advocacy Specialists believe students may be of harm to themselves, someone else, or the BCIT community, they have an obligation to report this information even without the students’ explicit consent.

Our Relationship with BCIT: The Advocacy office has a strong, mutually collaborative relationship with BCIT. It’s a common misconception that Advocacy Specialists advocate for students no matter what the situation—in reality, Advocacy Specialists advocate on the side of policy and procedural fairness. If a student has violated the policy, Advocacy Specialists will work with the student to identify options for moving forward.

The strength of the relationship with BCIT allows them to provide effective advocacy to all students because they use a non-adversarial approach that is rooted in fairness, transparency, and accountability.

The Advocacy Office also advocates for the larger student population by holding a seat on various policy committees to enact change at a systemic level.

What Advocacy Specialists can assist you with:

  • Policy Navigation: Our specialists will guide you through BCIT’s policies and procedures to help you understand your options.
  • Conflict Resolution Support: We help students navigate conflicts by providing confidential guidance and information.
  • Meeting Assistance: We can attend meetings with you to ensure your voice is heard and your concerns are addressed.
  • Advocacy Assistance: We can provide you with feedback on your formal appeal documents to empower you to express your needs effectively when you advocate for yourself. We can also at times advocate on your behalf with faculty in certain circumstances if you provide us with written consent.
  • Self-Advocacy: Our aim is to empower you to advocate for yourself and make informed decisions.

Your Responsibilities in Working with Us

Although we are here to support you, there are some things we cannot do for you, such as:

  • Take on tasks that you can reasonably handle yourself.
  • Go against any policies or collective agreements.
  • Speak directly to a student’s experience on their behalf.
  • Intervene in external issues or act as witnesses in appeals.
  • Provide legal assistance
  • Influence academic outcomes like grades.
  • Guarantee a specific outcome.
  • Keep what you share with us confidential if we believe you may be a harm to yourself, someone else, or the BCIT community, as we have an obligation to report this information even without the student’s explicit consent.

At the BCITSA Advocacy Office, your well-being is our priority. Together, we will work towards resolving conflicts and ensuring you feel supported throughout your academic journey.

Booking an Appointment

Before Booking

To make sure we can support you in the best way possible, we encourage you to book your appointment in advance and review the guidelines below. This helps us give you the time and attention you need while keeping things running smoothly.

Appointment Guidelines:

  • Please reach out at least 5 business days before you’d like to meet, if possible.
  • For urgent situations, you may connect with us anytime during business hours if an advocate is available.
  • Booking ahead means we can dedicate more focused time to you compared to a drop-in.
  • If you need to cancel or change your appointment, try to let us know at least 24 hours in advance.
  • Appointments are usually 30 minutes long.

Regular hours are Monday to Friday, 8 a.m. to 4 p.m.

Advocacy Services Info
Schedule Your Appointment Below

In-Person

In-Person

Helpful Resources

Navigating BCIT Policies

We’ve gathered a collection of valuable services and information right here on campus and in the wider community to support your academic journey and overall well-being. Whether you’re looking for academic assistance, health and wellness support, financial aid guidance, or ways to connect with others, you’ll find a range of resources designed to help you thrive. Explore the categories below and discover the support available to you as a valued member of the BCIT community.

Accommodation for Students with Disabilities

Requests for Accommodation

Student Financial Awards

Student Financial Awards Selection Process

Parking

Student Code of Conduct (Non-Academic)

Violations of Student Code of Conduct (Non-Academic)

Student Code of Academic Integrity

Violations of Code of Academic Integrity

Decision Review Board

Decision Review Board Application

Sexual Violence and Misconduct

Response to Sexual Violence and Misconduct

Harassment and Discrimination (Policy)

Harassment and Discrimination (Procedure)

Harassment & Discrimination Complaint Form

Liquor Consumption on Campus

Cannabis Use

Admissions (Policy)

Effective Appeals & Complaints

Admissions (Procedure)

Academic Integrity Violations

Student Evaluation

Grading

Grade Reassessment

Student Regulation

Academic Freedom

Acceptable Use of Information Technology

Educational Technology

Recording in the Classroom (Policy)

Recording in the Classroom (Procedure)

Early Assist Self-Referral Form

Accessibility Services

Early Assist

Financial Aid

Respect, Diversity, and Inclusion Office

Health & Counselling Services

Indigenous Initiatives

Learning Commons

Medical Services

Program Advising

Safety & Security

Student Life Office

Early Assist Self-Referral Form

Housing & Rental Fraud

Problem Solving Basics

Advocacy Specialist

Maxine Clements

Advocacy Specialist

Athena Guertin

Advocacy Manager

Tania De Ridder, BA, FCBC

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