BCITSA Student Services
Room 286, SE2-2nd Floor,
BCIT Burnaby Campus
Monday to Friday 8:00 am – 4:00 pm
General Inquiries
Resources to Help Yourself
About Our Office
How We Can Help
Welcome to Student Advocacy Support at BCIT! This is your direct line to personalized guidance and support for navigating challenges and understanding your rights as a student.
Our mandate is to help you understand your rights and responsibilities, while providing you with unbiased support and conflict resolution guidance in a confidential and supportive environment.
Our primary service is one-on-one appointments where you can connect with an advocate to discuss your specific situation so that you can get personalized support and answers to your questions about BCIT policies and procedures. Whether you have questions about academic regulations, need assistance with a grade or program concern, or simply want someone to help you understand your options in a conflict situation with a peer or instructor, we’re here to listen and empower you to find effective solutions.
We work closely with students like you, as well as faculty and administration, to address your concerns and create positive change where possible. Explore below to learn more about how our individual support can help you during challenging times during your studies at BCIT.
Confidentiality is important: Advocacy is committed to providing confidential services, and all information shared with the Advocacy team is used in conformity with BCITSA and BCIT policies and procedures. While personal information will not be shared outside the Advocacy Office without express consent, there may be times when information is shared with the Advocacy Manager for the purposes of guidance or consultation.
In situations where Advocacy Specialists believe students may be of harm to themselves, someone else, or the BCIT community, they have an obligation to report this information even without the students’ explicit consent.
Our Relationship with BCIT: The Advocacy office has a strong, mutually collaborative relationship with BCIT. It’s a common misconception that Advocacy Specialists advocate for students no matter what the situation—in reality, Advocacy Specialists advocate on the side of policy and procedural fairness. If a student has violated the policy, Advocacy Specialists will work with the student to identify options for moving forward.
The strength of the relationship with BCIT allows them to provide effective advocacy to all students because they use a non-adversarial approach that is rooted in fairness, transparency, and accountability.
The Advocacy Office also advocates for the larger student population by holding a seat on various policy committees to enact change at a systemic level.
What Advocacy Specialists can assist you with:
Your Responsibilities in Working with Us
At the BCITSA Advocacy Office, your well-being is our priority. Together, we will work towards resolving conflicts and ensuring you feel supported throughout your academic journey.
Booking an Appointment
Before Booking
To make sure we can support you in the best way possible, we encourage you to book your appointment in advance and review the guidelines below. This helps us give you the time and attention you need while keeping things running smoothly.
Appointment Guidelines:
- Please reach out at least 5 business days before you’d like to meet, if possible.
- For urgent situations, you may connect with us anytime during business hours if an advocate is available.
- Booking ahead means we can dedicate more focused time to you compared to a drop-in.
- If you need to cancel or change your appointment, try to let us know at least 24 hours in advance.
- Appointments are usually 30 minutes long.
Regular hours are Monday to Friday, 8 a.m. to 4 p.m.
Schedule Your Appointment Below
Burnaby Campus
In-Person
Downtown Campus
In-Person
Aerospace Campus
In-Person
Helpful Resources
Navigating BCIT Policies
We’ve gathered a collection of valuable services and information right here on campus and in the wider community to support your academic journey and overall well-being. Whether you’re looking for academic assistance, health and wellness support, financial aid guidance, or ways to connect with others, you’ll find a range of resources designed to help you thrive. Explore the categories below and discover the support available to you as a valued member of the BCIT community.
Student Code of Conduct (Non-Academic)
Violations of Student Code of Conduct (Non-Academic)
Student Code of Academic Integrity
Violations of Code of Academic Integrity
Decision Review Board
Decision Review Board Application
Sexual Violence and Misconduct
Response to Sexual Violence and Misconduct
Harassment and Discrimination (Policy)
Harassment and Discrimination (Procedure)
Harassment & Discrimination Complaint Form
Liquor Consumption on Campus
Cannabis Use
Early Assist Self-Referral Form
Accessibility Services
Early Assist
Financial Aid
Respect, Diversity, and Inclusion Office
Health & Counselling Services
Indigenous Initiatives
Learning Commons
Medical Services
Program Advising
Safety & Security
Student Life Office
Early Assist Self-Referral Form
Housing & Rental Fraud
Problem Solving Basics
Legal Aid BC
Access Pro Bono
Robson Square Small Claims Court
Advocacy Specialist
Maxine Clements
Advocacy Specialist
Athena Guertin
Advocacy Manager
Tania De Ridder, BA, FCBC
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