Please note that the Advocate does spend time at all of the BCIT satellite campuses and so cannot always accommodate drop-in appointments at the BCIT Burnaby Campus. In order to ensure that you are receiving the assistance you need, please arrange for an appointment in advance.
To book an appointment with one of our Advocates, please contact:
As a BCIT student, you have the right to appeal decisions made about your academic efforts (Academic Appeal), and your non-academic conduct (Decision Review Board), as well as file complaints if you believe you were treated unfairly. Before seeking an appeal, it is important to review the proper procedure associated with it, so that you are appropriately prepared for what is expected of you, and what you can expect from BCIT. The first thing you should do before asking for an appeal or making a complaint is to brainstorm a list of every reason why you believe the appeal or complaint should be reviewed. Disagreeing with a decision simply because you don’t like it is not a good enough reason. Was it a fair decision? Did the decision follow the rules of Procedural Fairness? There need to be specific reasons relating to policy or procedure to warrant a review. Some basic rules to follow when submitting an appeal or complaint: