BCITSA COVID-19 Info Hub

During these extraordinary times, we want to ensure you have all the information you need. We are monitoring the situation from the student perspective to provide resources and information to students regarding COVID-19. This information hub will act as a resource to answer any and all questions you may have. Submitting questions helps us help you! Please fill out the form below, and our team will monitor and provide assistance.

 

 

Student Questions

Student Agenda – New

Question:

I am just wondering if there will still be student agenda booklets available for the 2020-2021 academic year. If yes, when will it be available and is it pick up only on campus?

Answer:

Thank you for your question on BCITSA’s Info Hub. The Student Association will be offering a slimmed down version of our student handbook this fall—they will be available mid-to-late August. Students will need to pick up the handbooks in person, however if we’re able to work out a plan for students to obtain the handbooks without coming to campus, we will send an update.

Student Association Fee’s – New

Question:

Am I able to opt-out of the $70 Student Association Student Centre Fee for the Fall 2020 term? My program will be purely through online delivery so I won’t be using the building.

Answer:

Thank you for your question on BCITSA’s Info Hub. The Student Centre Building Fee is one that all students voted on back in 2017. A referendum was held asking students if they supported a new Student Building; as part of this vote, students would agree to pay a fee on top of their regular tuition to help pay for the new building. The vote passed with 55% in favour of the building and added fee, which is reflected in the tuition of all students whose programs are based at the Burnaby Campus. I’m sorry, but this fee cannot be removed. The Student Association put together this information, which further explains the Student Association fees.

BCIT Housing Fall 2020 – New

Question:

Will BCIT be accepting students into housing for the Fall 2020 term?

Answer:

Thank you for your question on BCITSA’s Info Hub. BCIT Housing is working diligently on plans for Fall 2020.  While Housing will be open for Fall 2020, there will be a reduction in occupancy among other changes to help combat the spread of COVID-19.  If you have already applied for BCIT Student Housing you will hear back regarding your application by June 30 2020.  Please contact the Housing Office at housing@bcit.ca for more information.

International Student Refund – New

Question:

Hi, I am currently enrolled in Architecture and building technology, full-time course as an international student. I was wondering that due to change in teaching method like going online, is there any refund that I will get from BCIT?

Answer:

Thank you for your question on BCITSA’s Info Hub. At this time, there are no plans to offer tuition waivers, discounts, or refunds to full-time students due to the transition to online learning.

Trades – New

Question

What is BCITSA doing in terms of advocating for trades students experiencing a complete lack of in-person hands-on training in their programs? Our term is getting closer to the end, and as of now, the majority of the instruction has been online. We are told by our instructors to “just accept it” and that “losing a few thousand dollars isn’t a big deal”. Week in and week out we listen to the attempts at pacification that “BCIT is working hard to get students back in the shop” with absolutely no developments indicated. This noncommittal statement is especially frustrating as the weekly pandering videos from BCIT president continue.

Answer

Thank you for your question on BCITSA’s Info Hub. We can only imagine how frustrating it is for students lacking in the critical hands-on training that they’re expecting at BCIT. At this time, departments are going through risk assessments through BCIT’s OH&S and Emergency Operations Committee to ensure that the classes that need to be on campus for hands-on learning can do so safely, ensuring that physical distancing measures align with the provincial health mandates. Once the departments are approved, students will be contacted about the process for coming to campus. Please keep in mind that these measures will take some time and coordination, and the main priority is keeping everyone safe and healthy.

Geared Up Store Purchases – New

Question:

I’m interested in purchasing items from Geared Up for my courses—how can this be arranged?

Answer:

Thank you for your question to BCITSA’s Info Hub. We are certainly happy to work with you to place an order—all product requests should be emailed to retail@bcitsa.ca. For selected products, payment can be made over the phone and picked up in person from the Student Association offices in SE2-3rd floor. Please be aware that product availability may vary, but we will do our best to accommodate your request. When you’re ready to come to campus, please call the Safety, Security, and Emergency Management (SSEM) office at 604.451.6856 to inform them you intend to come to campus. They will work with you to ensure you can pick up your package safely.

Fall 2020 Semester – New

Question:

Will the next semester in September 2020 be online? Can international students go back to their country if so?

Answer:

Thank you for your question on BCITSA’s Info Hub. While program-specific plans have not been determined yet for the fall 2020 term, students should expect that there will be a blend of online and on-campus instruction, depending on the hands-on nature of the courses. As for whether students may travel home, students are strongly advised against doing this, since the Canadian government is advising against all non-essential travel outside of Canada. Furthermore, international travel restrictions and/or a lack of international flights could make it difficult or even impossible to return to Canada whenever your courses at BCIT return to in-person classroom delivery.

Fee Payments – New

Question:

For the upcoming semesters (starting in June or later), will BCIT provide any help with fee payments such as paying fees in instalments similar to what other colleges are doing due to a shortage in work hours?

Answer:

Thank you for your question on BCITSA’s Info Hub. Currently, there are no plans for BCIT to offer tuition payment installments. If you are having challenges paying tuition on time, you may be eligible for a fee deferral—information about this can be found here on BCIT’s Tuition Fee Deferral page. Additionally, there are funding supports from the government that you may also be eligible for. These resources can be found in the “Finances” section of Info Hub Additional Resources.

U-Pass – Update

Question:

Translink has approved the refund of upass fees and have directed me to go to my student association for a refund. How can I go about this process with BCIT?

Answer:

BCIT has recently sent out correspondence to those students who are eligible to receive a refund due to the U-Pass program being suspended. Refunds will be given in the form of mailed cheques, and students should expect to receive their refund in approximately 6 weeks’ time. If there are any questions about this process, please contact upass_admin@bcit.ca

International Travel – New

Question:

I am an international student & because of COVID_19, I can’t visit my family; I have 2 children. I really need to see them, and they need to see their mom; they live in Iran with their father. It is necessary for me that I travel to Iran. On the other hand, I’m worried about that can I get back to Canada? I booked a flight for June 20th and I will back on July 15th. could you help me and tell me that I have this permission or not?

Answer:

Thank you for your question on BCITSA’s Info Hub. Unfortunately, we are not able to advise international students about whether they can travel to or from certain countries. We encourage you to speak with the IRCC for the most accurate information based on current government rules.

Geared Up Store Purchases – New

Question:

I’m interested in purchasing items from Geared Up for my courses—how can this be arranged?

Answer:

Thank you for your question to BCITSA’s Info Hub. We are certainly happy to work with you to place an order—all product requests should be emailed to retail@bcitsa.ca. For selected products, payment can be made over the phone and picked up in person from the Student Association offices in SE2-3rd floor. Please be aware that product availability may vary, but we will do our best to accommodate your request. When you’re ready to come to campus, please call the Safety, Security, and Emergency Management (SSEM) office at 604.451.6856 to inform them you intend to come to campus. They will work with you to ensure you can pick up your package safely.

Refunds & Withdraws – New

Question:

BCIT COVID-19 Information for Students states that “There will be no refund for fees paid to register in fall Part-time Studies Courses as registration opens for those at the end of May and students have been informed of the learning delivery prior to that time”. Does this change the refund policies found at the Refunds & Withdrawals page, where it stated that “Students who withdraw or transfer 31 days prior to the course start date will receive a 100 per cent tuition refund, Students who withdraw or transfer 31 days prior to the course start date will receive a 100 per cent tuition refund”?

Answer:

Thank you for your question on BCITSA’s Info Hub. The information on the Refunds & Withdrawals page is accurate and current; students may still receive a 100% refund for courses that are withdrawn 31 days before the start date. The refund that’s being referred to on the COVID-19 page is for courses that students would like refunds on for the fall 2020 semester due to COVID-19—since the registration doesn’t open until the end of May, BCIT is assuming that all students are aware of the current conditions and possibility that classes may still be delivered online in September. A refund option was provided for students who registered for Spring/Summer 2020 courses because the changes due to COVID-19 were relatively new and unexpected.

Canada Emergency Student Benefit (CESB) – New

Question

I heard there is some sort of a student employment insurance/ grant that the Government of Canada will give to the students who won’t work during the summer. Where I can apply for this?

Answer

Thank you for your question on BCITSA’s Info Hub. You are correct—the Government of Canada announced last week that there will be funding available for students via the Canada Emergency Student Benefit (CESB). This will be administered by the Canada Revenue Agency (CRA), however there have not been any details released around how and when students can apply for this benefit. When we learn more, we will certainly post the information to the Info Hub site.

Courses Starting in May – New

Question

Hi, I am new to BCIT, I would like to ask about my course #27511 starting on Sat May 02 at the Burnaby campus, and whether it will be online or in class. If it is online how can I access the training?

Thanks

Answer

Thank you for your question on BCITSA’s Info Hub. At this time, all courses that are scheduled for the Spring/Summer term will be administered online, until such a time comes that students can safely return to campus. If you have not heard from your instructor, please double-check that you are registered in the course using my.bcit.ca. If you don’t receive instructions the day before class starts, please contact the course program head for direction.

Classes – New

Question:

Are classes still open for students during the Pandemic?

Answer:

Thank you for your question on BCITSA’s Info Hub. Many BCIT courses are still in session, however they have moved to an online platform for the time being. Students are still welcome to register for courses, keeping in mind that courses will remain online until the time comes when students can return to campus safely.

Government Emergency Assistance Funding

Question:

How do we get more information on the government’s new emergency assistance funding for post-secondary students? The provincial government’s press release says to contact BCIT’s financial aid office but I haven’t received a reply.

Answer:

Thank you for your Info Hub question. As you can imagine, Financial Aid at BCIT is getting thousands of emails and calls from BCIT students, so it may take a bit more time to get through than expected. When did you contact Financial Aid? I would recommend that if you contacted them within the last two days that you hold on just a little longer to give them a chance to get through each contact and reply back to students. You could send a polite follow-up email, but I suspect they’re getting back to students as fast as they can. Please let us know if you do not hear back from Financial Aid by end of day Monday.

 

Partial Course Refunds

Question:

I paid for regular classes this semester but as the classes are online, Is there any refund you can issue to us for paying the next semester.

Answer:

Thank you for your question BCITSA’s Info Hub. BCIT recently announced via email that international students who paid for in-class Spring/Summer 2020 courses that are now delivered online will automatically receive a tuition credit on their account. The credit is applied for courses that start on April 1, 2020 or later. This credit should be available by May 22, 2020 and may be used toward a future BCIT course before March 31, 2021.

International Part-Time Student Refund

Question:

I am paying for two (2) in-class courses and they have now moved online. As an international student, I am paying three (3) times the fees as domestic students and when BCIT issued a refund of $690, it was $1710 less than I was expecting, why?

Answer:

Thank you for your question on BCITSA’s Info Hub. Credits for the difference in international tuition for part-time courses have been calculated at $115/credit. The international student fees are used to provide key supports for students, including English language, academic preparedness and student wellbeing. BCIT needs to be able to continue to offer these critical services to all students during the Spring/Summer sessions.

U-Pass Refund

Question:

I just paid my tuition for the next 2 terms of my program. I paid around $300 for a UPass that I will not be using, as my program as transitioned to entirely online. How do I find out about how to receive a refund for this UPass fee?

Answer:

Thank you for your question on BCITSA’s Info Hub. The most information we have on the U-Pass situation right now can be found here. The u-pass refund process is something that needs to be decided between Translink, all the participating post-secondary institutions, and any connected student associations, so this matter is taking some time to develop. As we learn more information about the process, we will update our website and social media platforms.

Nursing Program Clinical Experience – Updated

Question:

Regarding clinical experience in the nursing program, how would this work for next term? A lot of the nursing students are wondering how the clinical component of the class will take place. Not all skills can be practice at home or online.

Answer – updated on April 3rd from BCIT:

At this time, the BSN program has been postponed until September 2020. Departments will be communicating plans to students as they’re made, but you’re always welcome to reach out to your program head closer to the term start for additional clarity.

Response on April 1st: Thank you for your question on BCITSA’s Info Hub. At this time, we know that BCIT is developing plans for the Spring/Summer terms, and have not yet weighed out how the Fall term will go. Since BCIT is rather unique with how it’s experiential programming is provided, unfortunately, it’s one of those things where we simply need to wait and see how things evolve. Departments will be communicating plans to students as they’re made, but you’re always welcome to reach out to your program head closer to the term start for additional clarity.

 

Course Cost for International Students – Updated

Question:

As an international student who paid 3 times the domestic rate for courses, do I get a refund since I will be shifting to online and distance learning which only costs 1.25 times the published rate?

Answer:

Thank you for your question BCITSA’s Info Hub. BCIT recently announced via email that international students who paid for in-class Spring/Summer 2020 courses that are now delivered online will automatically receive a tuition credit on their account. The credit is applied for courses that start on April 1, 2020 or later. This credit should be available by May 22, 2020 and may be used toward a future BCIT course before March 31, 2021.

 

Nursing Program Learning Hub

Question:

I am in the nursing program which has been postponed until Sept 2020. I am registered for Online Health Ethics Libs 7021 to begin May 11, 2020. When I go to the learning hub, it is in grey and says “x-list 202020). What does this mean? Is the course still happening?

Answer

Thank you for your question on BCITSA’s Info Hub. Since the course you’re registered in starts on May 11, it may not be uploaded to the Learning Hub just yet. We suggest waiting until approximately 5-7 days before the first class to see if the link changes. In the event the class is cancelled, you will receive an email informing you of this change, along with information about a refund. If you find the link is still inactive the week before the class begins, please check back and we’ll see what we can find out for you.

Fall 2020 Term

Question:

What will happen to the BScN program commencing in January 2021 and when will applicants hear back?

Answer:

Thank you for your question on BCITSA’s Info Hub. At this time, BCIT is currently working on procedures for the Fall 2020 term, should the campus still be closed. Students who have applied into the program to begin in January will likely hear more information closer to the date. We understand this is a stressful time for students and we ask for your patience. If you have not heard anything from the program by November, please connect back with us and we’ll see what we can find out for you.

Partial Refund – Updated

Question:

Since students are not taking full advantage of the BCIT facilities and services this semester, is there a possibility for students to receive a partial refund of their tuition?

Answer – updated on March 27 from BCIT:

Ancillary fees including student activity, capital levy, building fees, and medical fees are determined by the BCIT Student Association. Learning resources and student service fees are determined by BCIT. At this time, there are no plans for a partial refund as the learning resource and services, other than the gym, are still available to students. The U-Pass fee is determined by TransLink. BCIT will follow the direction of TransLink once further guidance is provided.

Response on March 21: At this time, we do not believe that there will be a pro-rated or partial tuition refund. BCIT and BCITSA services are on-line and still available to students but yes, there are some operations, such as the gym, that students cannot access on-line. While we do not expect that BCIT will be offering students partial refunds, this may be revisited in the future. For now, we suggest that students take advantage of all of the on-line services that are currently being offered. Please let us know if you have any further questions.

 

Book Buy Back

Question:

I’m aware that the BCIT bookstore and other services are closed but I was wondering if you could provide us with any services/events that may still be taking place. I’m particularly curious about book buyback as I’m concerned the editions will become outdated and may not be useful for other students. Please let me know what my options are for selling textbooks.

Answer:

Thank you for your question on BCITSA’s Info Hub. At this time, all events hosted by BCIT and the BCIT Student Association have been canceled until the time comes when students and staff can safely return to campus. Unfortunately, this means that the book buy-back program is also on hold. That said, there are ways to sell textbooks through the community, such as Facebook Marketplace, Amazon, or Craigslist—there’s also an app called “Second Bind” where you can sell your textbooks. We can appreciate that it’s not the ideal way to sell back books, but the best (and safest) option at the moment.

 

Refund Request

Question:

I’m studying ABT and I am wondering if I can ask for a refund of what I paid for next term (Spring). I lost my job and I don’t have support from the government like Canadians. BCIT should help us with discounts or facilities to pay for the next term too otherwise it will be impossible for me to keep studying.

Answer:

Thank you for your question on BCITSA’s Info Hub. We can appreciate that this is a difficult decision, given these uncertain times. If you would like to request a refund for your spring course(s), please complete and submit this form. Please pay particular attention to the instructions on the second page, which outline where you can submit the form.

 

Computer Problem

Question:

I am concerned that I will not be able to complete my course online as my laptop just stopped working. I’m only one assignment away from completing the course content. What are my options? Could I receive a grade based on the work completed so fart? There is so much stress going around, and I’m worried that I have lost out on the money I spent on this course!

Answer:

Thank you for your question to Info Hub. We are sorry to hear that your laptop just stopped working – you’re right, you certainly don’t need that added stress. First, please let your instructor know as soon as possible that this happened. Then, reach out to Student Financial Aid and Awards. There is a chance that they could help with funding for a new laptop. Finally, the BCIT Library may be able to help, if they have any hardware remaining to loan. They do have a limited supply, but they can refer you to someone else who could assist.

If none of those options work, please let us know. We’d be happy to see if there is anything else we could do for you.

 

Single Parent Students

Question:

As a student in an intense engineering program, I am now attempting these courses from home. I have a 3-year-old and no daycare. I was already juggling being a single parent in college, and now I’m taking her to class with me every day. What is BCIT going to do for single parents without childcare and struggling to learn from home? What is the advice? Are there going to be special accommodations for students falling behind because of this situation?

Answer:

Thank you for your question on BCITSA’s Info Hub. We can only imagine how distracting a 3-year old can be when you’re trying to study. During these challenging times, instructors have been directed to provide students with as much flexibility as possible, so we encourage you to reach out to your instructor to see if they will provide you with an extension or other accommodation you may need. You’re welcome to copy an Advocate on that email: advocacy@bcitsa.ca – Please do let us know if you run into any issues, and we’ll assist as best we can.

 

Course Updates

Question:

I am registered for a face to face class that starts April 6th and I haven’t heard anything about what will be happening. Could you please give me an update?

Answer:

Thank you for your question on BCITSA’s Info Hub. At this time, all classes, including those scheduled to begin in the Spring term have transitioned to online, and will continue until at least May 31. You should expect to receive information about how to proceed with online learning from your instructor in the days leading up to the start date, however, if you don’t hear from them 2 days before, please connect with the course program head for further direction.

 

Registration for Fall 2020 – Updated

Question:

I’m a part-time student planning to register for Fall 2020 classes. Will tuition payments be postponed or altered because of COVID-19’s impact on students’ finances?

Answer – updated on March 27 from BCIT:

Deferral of tuition payment deadlines for the fall semester is currently under review. More information will be provided in the coming weeks.

Response on March 21: Unfortunately, we don’t have an answer for you at this time. BCIT is currently focusing on students who are enrolled in active courses, and they have not yet determined a plan for the fall semester. Given the ever-changing nature of the COVID-19 pandemic, any information we give you now could very well change. We will continue to check in with BCIT about their plans to address registration for the fall semester, and we will update students as we know more.

 

Study Visa

Question:

Are online classes going to have any effect on Student Visa holders?

Answer:

Thank you for your question, it is certainly one we have been seeing frequently from international students. From what we know so far, online classes will not have any effect on post-graduate work permits; but we cannot say for sure that the same applies for Study Visas. We would highly recommend that you check directly with IRCC regarding this information or check the BCIT International Student page.

 

Tuition Refund

Question:

What is BCIT’s plan to reimburse students that paid tuition for face-to-face classes and now will have those classes online due to the COVID-19 isolation period?

Answer:

Thank you for your question on BCITSA’s Info Hub. At this time, students should prepare to take their classes via online learning, until such a time comes that students may safely return to campus. If you are registered for a class that has not yet started, you’re welcome to request a refund from BCIT using this form. If, however, your class is currently in session, unfortunately, refunds will not be provided. Please keep in mind that refunds (for classes that haven’t started) are not automatically given, so you must complete and submit the form to BCIT. There are instructions on the second page that outline where you can send the form.

 

Uncertain Situations

Question:

I have yet to hear a confirmation that classes will stay online until the end of the term. I’m concerned because BCIT has many students from outside the city who may have gone home for now, and they do not know if they will need to return. This is financially taxing for some students (as they continue to pay rent for a space they are not currently living in), it may be emotionally taxing for others who are away from their families in isolation. Furthermore, if classes were to resume on campus again, many students may be uncomfortable returning to a building with thousands of people. Unknowns like these are often more emotionally challenging than knowns, regardless of the situation. I would like to know if BCIT has considered alleviating the unknown and shutting down the school for the rest of the term so we can move forward with a bit more of a stable and predictable life in these already uncertain times?

Answer:

Thank you for your question on BCITSA’s Info Hub. We can appreciate this is a stressful time for everyone and we will attempt to address your concerns to the best of our ability. We would love to give you a solid answer, but currently,  we know very little about how this and future terms will be affected. The situation is fluid, and changes will be made daily.

What we do know is that BCIT is working hard to address how they will continue with this and upcoming terms, all the while knowing that things could change at any day. To ensure that students who are currently enrolled and actively taking classes don’t lose the work they’ve accomplished thus far, the decision was made to transition classes to online learning. This has been an incredible learning curve for both students and faculty.

Once we know more about how this and future terms will progress, based on the information we receive from the provincial health authority and the government, we will be in a better position to address your concerns. We will continue to work with BCIT to ensure students are provided the best available support, and we ask for your patience during this time.

 

Nursing Program

Question:

What will happen to the nursing program? So much of our learning is done in our clinical sites and simulation labs and case studies are not going to help me learn the content. Could we have a term canceled completely with an extended graduation date?

Answer:

Thank you for your question on BCITSA’s Info Hub. At this time, all clinical placements from terms 1-6 and level 5 have been canceled; level 6 clinical placements will continue. We can appreciate that many programs are hands-on at BCIT, so please know that all departments are working hard to find ways students can still meet the course learning outcomes through online learning. To our knowledge, the term has not been canceled. If any changes are made, you will hear about it from BCIT, so please continue to check your my.bcit email regularly.

 

Classes Starting in April

Question:

I am signed up for a class starting April 7th and I haven’t heard anything about what will be happening. Could you please give me an update?

Answer:

Thank you for your question on BCITSA’s Info Hub. At this time, all courses scheduled to begin in April will be running online for the semester. That may change in the future given the fluid nature of the COVID-19 pandemic, but please prepare to engage in online learning for the foreseeable future. If classes are canceled, you will be notified by BCIT, so please continue to check your my.bcit email regularly. If you don’t receive an update from your instructor in the two days leading up to the first day of classes, please connect with your program head.

 

Updates from Instructors

Question:

I’m registered for two courses for part-time studies, OPMT 1197 and COMP 1002. I’ve yet to receive an email regarding what is happening with the courses. Are instructors going to reach out to students soon?

Answer:

Thank you for your question on BCITSA’s Info Hub. If your classes are already in session (Winter 2020) and you have not yet received any information from your instructor, we strongly encourage you to reach out to them or your program head for direction. If, however, your classes have not yet started (Spring/Summer 2020), please wait to hear from your instructor in the days leading up to the first class. If you don’t receive direction the day before the class starts, please reach out to the program head. At this time, BCIT is mainly focused on courses that are currently in session and will reach out to students regarding plans for the upcoming semester as information about the COVID-19 pandemic evolves.

 

International Student Part-time Workers

Question:

I am an international student, and I work at Winners and Homesense as a part-time sales associate. Now that the store may be closed for a couple of months, will I receive any financial help from the government?

Answer:

Thank you for your question on BCITSA’s Info Hub. Temporary foreign workers in Canada are eligible for Canada Employment Insurance (EI). To meet the requirements, they must have a valid work permit and meet the required number of hours needed (between 420-700 hours in a 52-week period). We encourage you to visit the EI Regular Benefits page to determine if you are eligible and, in doubt, please contact IRCC for more information.

 

Bookstore

Question:

I am a sponsored student who has a credit for books. How do I access this credit if I can’t go into the book store?

Answer:

Thank you for your question on BCITSA’s Info Hub and thank you for your patience while we reached out to the BCIT Bookstore. Since sponsored students are not able to use their credit online, if you would like materials from the bookstore, please send an email to bookstore@bcit.ca to request an order. In your email, please include your current sponsorship letter, along with what materials you need, your name, student number, shipping address, email, and phone number. The bookstore is currently waiving all shipping fees, and they have a small staff on hand to process orders. Please do provide them with some leeway in getting the materials to you, as shipping times may be slower than typical.

 

Spring/Summer 2020 – Updated

Question:

I have three classes in the spring/summer 2020 term, and they are starting in just two weeks. Is the semester going to be online, or will BCIT cancel it? If it will be online, is that going to be for the whole term, or could it move to in-class courses after a month or two?

Answer – updated on March 27 from BCIT:

As you might expect, we are reviewing and adjusting this constantly but, given the current health guidelines, students should prepare for online delivery of all courses for the next several weeks.

Response on March 21: What program are you taking, as that will help define the answer? We can assume that the classes will be online, as physical distancing is still in place and face to face instruction is not currently an option for most programs. As we’re not sure what direction BCIT and the government will take next, it’s incredibly difficult for us to surmise what the next semester will look like. At this time, please assume that classes will be online for the full semester. Cancellation of courses will be case-dependent, so we really can’t say for sure what that will mean for you specifically. If a few weeks into the semester students and faculty can return to face to face teaching, then great! However, we suggest that you prepare for online studies. Feel free to connect with your program head, your instructor, our program coordinator for information specific to your courses.

 

Hands-on Courses

Question:

I am set to start Heavy Mechanical Foundations on April 6th. Is this course still happening?

Answer:

Thank you for your question. At this time, trades are still a bit of an ‘unknown’ given the hands-on, 1:1 training that students receive. We believe that programs that do run will be ‘front-loading’ the theory portion of the program and then working on ways to make sure that BCIT students get the right training. As to whether your specific program will run well, we’re not sure. Yet. We do know that BCIT is working with government and trade organizations to serve students as best they can. Your best bet right now is to contact the chief instructor and ask them what the plan is.

 

Final Exam

Question:

Are final exams for the Advance Diploma in Business Management (Full Time) going to be online? They start on April 21st.

Answer:

Thank you for your question on BCITSA’s Info Hub. At this time, all business courses, including exams, have transitioned to online learning. Given the ever-changing nature of the COVID-19 pandemic, please prepare to take your courses and exams online for the foreseeable future. If any changes are made, you will receive an email from your instructor.

 

Lockers

Question:

What will happen to our belongings in our lockers? Are we able to pick them up in the future?

Answer:

Thank you for your question on BCITSA Info Hub. The best option at this point would be to contact Safety, Security and Emergency Management (SSEM) at 604 451-6856. They can work with you to retrieve your belongings safely. Some buildings are open, but SSEM will want to know why you’re there so they can ensure the areas are re-cleaned and sanitized.

U-Pass Information

Question:

Hello, I am a Level 5 nursing student and I am having to do a summer clinical from mid-June to mid-July. I was wondering whether BCIT will be able to reinstate the U-pass for students in need. I read that while most post-secondary institutions have suspended the U-pass from May until September, there is still a possibility to resume if needed with a 30-day notice. Would you be able to look into it? Getting to the hospital site from my home makes me travel through two zones and using a U-pass would be significantly less costly than the regular Compass card. Thank you for your assistance.

Answer:

Thank you for your question on BCITSA Info Hub. We can appreciate that there are students out there who would certainly benefit from having the U-Pass right now, however, the suspension of the program is universal across all U-Pass programs, not just at BCIT. The decision to suspend the program was a collaborative decision made between Translink and all participating post-secondary institutions (and their accompanying student associations/unions). They decided to suspend the program and refund any unused portion because this would benefit the majority of students no longer utilizing transit to get to campus. Unfortunately, we recognize this means there is a small percentage of students where this suspension is disadvantageous. Ultimately, BCIT does not have the ability to reinstate the U-Pass for select students at this time, so students needing to take transit will have to purchase a regular fare.

Late Withdrawal (LW)

Question:

Regarding the recent email addressing the temporary change to the Late Withdrawal (LW) grade, does it only apply for part-time courses or for full-time courses as well?

Answer:

Thank you for your question on BCITSA’s Info Hub. The LW grade will be automatically given to all failing grades in the Winter 2020 term for courses completed after March 16, 2020. Students who wish to have the LW transferred back to a % grade can reach out to their Program Head/Chief Instructor to make that change, otherwise an LW will appear on the transcript.

Fall 2020 Courses

Question:

Will courses be delivered on an online platform in the fall?

Answer:

Thank you for your question on BCITSA’s Info Hub. At this time, BCIT is in the process of conducting assessments to determine how the fall 2020 term will pan out. Students should expect that classes will be different, and there may be a blend of online and on-campus learning, depending on the nature of the program or course. BCIT is taking steps to ensure their plans are in line with current safety protocols and the guidelines provided by the provincial government. Once plans are finalized, students will be made aware via written communication.

Full-time Status for International Students

Question:

One of my courses for the Winter 2020 semester was canceled as the instructor was unable to post it online. I now only have nine credits and I may no longer have full-time status. Will this affect my PGWP?

Answer:

Thank you for posting your question to Info Hub. This is not a question that we are able to answer, I’m afraid. We suggest that you reach out to your program head or program coordinator and explain the situation. BCIT’s International Student Centre has an excellent information page that may be helpful as well.

 

Full-time Work During Breaks

Question:

I am a full-time international student here and next semester(summer) will be my last. My current semester ended on April 18th and my next semester starts on May 10th. I wanted to know if I’m allowed to work full time in this period (April 18th – May 10th)?

Answer:

Thank you for your question on BCITSA’s Info Hub. According to BCIT’s website, international students may work during scheduled breaks up to 150 consecutive days. To ensure you have the most accurate information, we encourage you to review the BCIT website and connect with the International Student Centre at isc_info@bcit.ca

Aerospace Practical Courses

Question:

At BCIT aerospace, our classes are separated into 50/50 practical and theory. Currently, we are only getting online class time and no practical or examinations due to the COVID-19 quarantine. Because of this, we are only accredited with class hours for Transport Canada. Why would I not drop my courses now and pick them back up when we can go back to school and get a full education instead of having to add on time at the end of the course to finish the practical and testing we were not able to do?

Answer:

Thank you for your question on BCITSA’s Info Hub. We completely understand that you would want to come back and complete your studies at a time when you can have the full amount of hours. That said, it’s completely your choice to stay, or to withdraw and come back at a later date. Before making a decision, we encourage you to reach out to your Chief Instructor to talk about the process and weigh the pros and cons—this will ensure you’re making the best decision for you.

 

Requirements for Online Courses

Question:

Will BLDT-1051 Tech Writing & Communications – 61956 be an online course? If so, can the course be taken on any computer? Are microphones needed?

Answer:

Thanks so much for your Info Hub question! At this point, all courses offered by BCIT that can be taught online will be online. Any computer with an internet connection should work. I’m not sure if your course requires a microphone, so it’s best to contact your instructor. The BCIT library may be able to assist you with equipment, but if there is something further that you may need to do your course online successfully, please contact BCIT’s Financial Aid office.

 

Online Courses

Question:

I want to register for a part-time course INTD1140 and INTD 1180. Because of COVID19, could they change to online courses?

Answer:

Thank you for your question to Info Hub. At this time, all students should be prepared to take their courses online, as that is currently the safest way for BCIT to deliver its content. We understand that some students may not prefer online learning, and so the SA has provided links on the Info Hub page that may help with getting more comfortable with it. If the classes do change back to face to face delivery, then all students will be notified of that change with sufficient notice.

 

Course Registration

Question:

Next semester is my last, and I need an online course. Can you please help me register for my course?

Answer:

Thank you for your question on BCITSA’s Info Hub. Unfortunately, we do not have the ability to register students in courses. Please visit BCIT Part-time Studies to register your courses. If the class is full, you can subscribe to receive an email if a spot becomes available. If you would like to get on a waitlist for the course, we encourage you to connect with your program coordinator for assistance with that process.

 

Next Semester Plan

Question:

What is next semester’s plan? Is it going to be online or in-class?

Answer:

Thanks for your question to Info Hub. Currently, that question is unanswerable. It would be prudent for students to prepare for online learning to continue into next semester, just in case. A lot is changing, and it’s changing very quickly. Unfortunately with this type of situation, we have to take a ‘wait and see’ approach. As BCIT is known for its hands-on, experiential learning approach, we know that they would love to get back in the classroom and the lab with students. However, right now, that’s just not possible, and BCIT is working to find answers for students as quickly as they can.

 

Study Permit Extension

Question:

My study permit will expire on March 31st and I applied for an extension in January. My biometrics are done and I’m waiting for approval. Is there anything that I have to upload on the BCIT website or are there any concerns about this process?

Answer:

Thanks for your question! This isn’t something that we can answer, I’m afraid. You will need to connect with Student Information and Enrolment Services and the International Student Center.

 

Partial Refund – Updated

Question:

Since students are not taking full advantage of the BCIT facilities and services this semester, is there a possibility for students to receive a partial refund of their tuition?

Answer – updated on March 27 from BCIT:

Ancillary fees including student activity, capital levy, building fees, and medical fees are determined by the BCIT Student Association. Learning resources and student service fees are determined by BCIT. At this time, there are no plans for a partial refund as the learning resource and services, other than the gym, are still available to students. The U-Pass fee is determined by TransLink. BCIT will follow the direction of TransLink once further guidance is provided.

Response on March 21: At this time, we do not believe that there will be a pro-rated or partial tuition refund. BCIT and BCITSA services are on-line and still available to students but yes, there are some operations, such as the gym, that students cannot access on-line. While we do not expect that BCIT will be offering students partial refunds, this may be revisited in the future. For now, we suggest that students take advantage of all of the on-line services that are currently being offered. Please let us know if you have any further questions.

 

Online Lectures

Question:

When are we gonna start online lectures?

Answer:

Thanks for your question. It would be a good idea to connect with your instructor, as most classes have started their online platform. Unless you’re in a trades program, you should be having instruction on-line. What is the course or program that you are in? Perhaps we can help figure this out for you.

 

T2202 Tax Form

Question:

Is BCIT Student Association going to organize an online workshop regarding the T2202 tax form? If not, are they going to organize any other tax-related sessions?

Answer:

The Accounting Club had decided to cancel the tax clinic for this year. However, this was before the government had extended the deadline to June 1 with payments due September 1. We will be connecting with the club to learn whether they’ve reconsidered their position considering the date postponement.

 

Online Courses

Question:

Will we be going online for the full semester?

Answer:

Thank you for your question on BCITSA’s Info Hub. At this time, it’s very difficult to say how long the online classes will continue. Given the uncertainty of COVID-19, it could take anywhere from a few weeks to a few months before we see any changes. We know this is a difficult time and we can only imagine that the changes to your term are causing some undue stress. Just know that BCIT and your instructor(s) will work to make this transition as smooth as possible. If there is any support you may need in the short term, don’t hesitate to let us know, and we will do our best to refer you in the right direction. Please continue to check in with BCIT Breaking News for the most up-to-date information.

 

Financial Aid

Question:

Switching to online learning means that students need immediate access to high-speed, unlimited internet. These days the best price comes with two-year contracts. Students like me cannot afford this and will need financial assistance. Also, as we haven’t started the online learning yet, I am not sure what hardware/software I will need to have.

Answer:

Thank you for asking your question. At this time, students who may be financially impacted by going to on-line learning should contact Student Financial Aid & Awards. They are fully on-line now and should be available to answer your questions.

 

Career Options

Question:

What should I do to make income at home and keep moving on to my career and success?

Answer:

Thank you for submitting a question to the SA’s Info Hub, and it’s an excellent question. We would recommend that you connect with BCIT Student Association Career Services regarding what steps you may be able to make to move your career forward successfully. They are currently working remotely to continue to support students. As to earning an income at home, we would suggest looking at things you excel at and can monetize – are you an excellent typist? Try transcription or medical dictation perhaps. While things are changing quickly, people still do need services. Depending on your skillset, you may be invaluable to someone right now. BCIT Student Association Career Service Specialists are always open to assist BCIT students and alumni, so please reach out to them today.

 

BCIT Library

Question:

How can I get a book from BCIT library?

Answer:

Thank you for your question. Currently, the BCIT library is doing what they can to provide students with online resources, and they are answering questions online from 11:00 am – 3:00 pm, Monday to Friday. I hope that helps! Please let us know if you have any further questions or concerns.

 

Tuition Review

Question:

Is there any possibility that you may recalculate the tuition fee for on-campus classes since online courses cost less?

Answer:

Thank you for your question on BCITSA’s Info Hub. We can appreciate this is a trying and stressful time for students, given the change from in-person to online learning. At this time, the only options available for refunds are for courses that have not yet started. To our knowledge, BCIT currently has no plans to recalculate tuition. It’s difficult to know how long the online learning will last, but if anything changes, we’ll be sure to inform students as soon as we can. If you have any questions in the meantime, please don’t hesitate to reach out again.

 

Safety

Question:

Will the social distancing span until the end of the semester?

Answer:

Thank you for your question on BCITSA’s Info Hub. The most recent information from the BC government is to practice social distancing for the foreseeable future—this could be weeks or months. Unfortunately, it’s not known how long the pandemic will last. For now, please practice social distancing by staying approximately 6 feet (or 2 meters) away from others when you’re outside your home. This will not only protect yourself but will prevent the virus from spreading to our most vulnerable populations. Also, we suggest checking in with friends and family via text or phone, we all need to support each other right now.

 

Applied Programs/Courses

Question:

I am in the Carpentry Framing and Forming Foundations class and I don’t know what is happening with my course. I was supposed to come Wednesday morning for more info, but I didn’t, because I was told the school was closed. I want to know if my class is switching to online or if we are done.

Answer:

Thank you for your question on BCITSA’s Info Hub. As you can well imagine, there will be some applied programs and courses at BCIT that cannot be transferred to online learning. BCIT is aware of the complex nature of these programs. At this time, BCIT staff and faculty are working to ensure that courses that cannot be completed solely online are transitioned to a blended method. This means that some work will be done in-person with social distancing measures taken into consideration. Please connect with your instructor or chief instructor to ask when students can expect to hear more information about your program. If you don’t hear back from them by the weekend (keeping in mind they may be quite busy right now and their response could be delayed), please let us know and we’ll see what we can find out for you.

 

Nursing Program Learning Hub

Question:

I am in the nursing program which has been postponed until Sept 2020. I am registered for Online Health Ethics Libs 7021 to begin May 11, 2020. When I go to the learning hub, it is in grey and says “x-list 202020). What does this mean? Is the course still happening?

Answer

Thank you for your question on BCITSA’s Info Hub. Since the course you’re registered in starts on May 11, it may not be uploaded to the Learning Hub just yet. We suggest waiting until approximately 5-7 days before the first class to see if the link changes. In the event the class is cancelled, you will receive an email informing you of this change, along with information about a refund. If you find the link is still inactive the week before the class begins, please check back and we’ll see what we can find out for you.

Spring/Summer Part-Time Courses

Question:

What is BCITs refund policy for part-time classes? Will it be changed in any way due to COVID-19? I’m signed up for BCIT tutorials for professional exams but the exams are canceled now. Will BCIT refund any portion of what I spent, if I drop out of the tutorials 10 days before they were meant to start?

Answer:

Thank you for your question on BCITSA’s Info Hub. At this time, students who are registered for Spring/Summer 2020 part-time studies courses that have not yet started may request a full refund. Please complete the following withdrawal form, paying attention to the instructions for submission on the 2nd page.

 

Refund for Canceled Classes – Updated

Question:

I registered for Millwright Level 2, which begins on June 1st. I have paid my $200 deposit, and the rest is due on April 2nd. If I pay, then the class is canceled or postponed, is my money refundable?

Answer – updated on March 27 from BCIT:

 Millwright Level 2 would be an apprentice student. If the class is canceled, there would be a refund of the $200 deposit. If postponed there would be the option of a refund or a transfer of the deposit to the new start date.

Response on March 21: If classes are canceled, students can expect a refund, as the situation was beyond their control. If the course is postponed, BCIT (or the Millwright program) will be contacting students to inform them. We suspect that students will be given the option to withdraw and get a refund, or keep their spot and wait for the postponed class to begin. That said, as BCIT ventures into these unchartered waters, things may change. We would advise that you contact your chief instructor to be sure.

 

Study Permit Extension

Question:

I will not be able to pay my next tuition this month. I don’t want to stop my Studies, but I have no other options for now. I read on the CICAN website (where BCIT is a member) that it’s a possibility to take a break. Who should I talk to apply for an extension?

Answer:

Thank you for your question on BCITSA Info Hub. I can appreciate that this is a difficult time for a lot of international students financially. BCIT currently has a limited amount of funding for emergencies due to COVID-19 and you’re welcome to apply here. If you would like to extend your study permit, you’ll need to connect with IRCC and speak with an immigration advisor at least 30 days before your current permit expires.

Spring/Summer 2020 – Updated

Question:

I have three classes in the spring/summer 2020 term, and they are starting in just two weeks. Is the semester going to be online, or will BCIT cancel it? If it will be online, is that going to be for the whole term, or could it move to in-class courses after a month or two?

Answer – updated on March 27 from BCIT:

As you might expect, we are reviewing and adjusting this constantly but, given the current health guidelines, students should prepare for online delivery of all courses for the next several weeks.

Response on March 21: What program are you taking, as that will help define the answer? We can assume that the classes will be online, as physical distancing is still in place and face to face instruction is not currently an option for most programs. As we’re not sure what direction BCIT and the government will take next, it’s incredibly difficult for us to surmise what the next semester will look like. At this time, please assume that classes will be online for the full semester. Cancellation of courses will be case-dependent, so we really can’t say for sure what that will mean for you specifically. If a few weeks into the semester students and faculty can return to face to face teaching, then great! However, we suggest that you prepare for online studies. Feel free to connect with your program head, your instructor, our program coordinator for information specific to your courses.

 

Additional Resources